Effective January 1, 2010

Published prices may change without notice.  Prices for custom items are quoted on a per-item basis.  All prices are Net and are subject to the following terms:

SHIPPING AND HANDLING CHARGES: Shipments are FOB Factory. Order may ship from multiple FOB points.  Freight charges for credit card orders are estimated.  NOTE: The estimated shipping costs do not necessarily represent the carrier's published rates and may include additional charges levied by the merchant.  Freight charges for open accounts are prepaid and added to the invoice. Items too large or too heavy for UPS delivery are shipped by truck.

SHIPPING POINTS: Your order may ship from more than one location.  Request a confirmation of your order to see the FOB points for the items on your order.

INSURING YOUR SHIPMENT:  The buyer is responsible for the shipment once it leaves the F.O.B. point.  We recommend that all shipments are insured, especially those with fragile items such as rigid mats (FRP, Micastat), liquids (cleaners, floor care, and paint products), and electronic equipment.  The cost to insure a UPS shipment is minimal.  Call or email customer service for more information.  The buyer is responsible for uninsured lost or damaged shipments.

PAYMENT TERMS: Cash-with-order, MasterCard/Visa/ Discover/American Express are accepted.  Open accounts are set upon verification of credit.  Open account terms are Net 30. Early payment discounts may also be offered to specific customers who have demonstrated their willingness to pay such discounts within specific time limits.  This will be offered only on specific invoices, is solely at the discretion of CMG, and may be withdrawn, if offered, without notice.  Checks must be payable through a US bank in US dollars. Payments by wire transfer are subject to a $15 bank service charge. Credit card payments will be charged on invoice date.  Payments made by credit card will not qualify for early payment discounts.  Credit card payments accepted after date of invoice are subject to a 5% service charge.

Bank Information for Payments Via Check

CMG/Desco Industries Inc.
P.O. Box 60860
Los Angeles , CA 90060-0860

Checks must be drawn on a US bank in US dollars.

Bank Information for Wire Transfer:

Please contact customer service at Service@CMG-Sales.com or 909-627-9634 for details.

SPECIAL MANUFACTURED ITEMS are available on a per-order basis only.  Contact customer service for applicable minimum quantity and order amount. First article approval is required.  Actual quantity shipped and invoiced may be +/- 10%.  Special manufactured items are not returnable for credit.

CLAIMS: Claims for short shipments will be considered when submitted in writing within 15 days of the invoice date.  Filing claims to the carrier for damaged or lost shipments is the responsibility of the buyer.

RETURNED MERCHANDISE: All returns to CMG must be approved in advance.  Call or fax CMG for an RMA (Returned Merchandise charge may apply.  Custom items and close-out products are not returnable. 

OUR GUARANTEE: CMG guarantees that our products will meet drawings and specifications provided by our customers.  CMG’s only obligation shall be to replace such quantity of the product proved to be defective.  CMG shall not be liable for any injury, loss, or damage, direct or consequential, arising out of the use of or the inability to use the product.  Before using, users shall determine the suitability of the product for their intended use, and users assume all risk and liability whatsoever in connection therewith.

No statement or recommendation not contained herein shall have any force or effect unless embodied in a written agreement signed by authorized officers of Desco Industries, Inc.

LIMITED WARRANTY: Unless otherwise stated, CMG expressly warrants that for a period of ninety (90) days from the date of purchase, products will be free of defects in materials (parts) and workmanship (labor).  

For more information about our terms and conditions, please call or email customer service.